What was trending with IT executives in Thailand in 2020?

COVID-19 topped the list of terms that Gartner* IT practice clients in Thailand searched for in the research on gartner.com between January and 30 November 2020.

 

Searches for “work from home” and “remote work” peaked in March and April. Terms falling just outside the top 10 included cloud security, digital workplace and GDPR.

 

Two terms on the top 10 list in Thailand – enterprise architecture and APIs – did not appear on the global top 10 list.

 

Top 10 topics searched for on gartner.com 1 Jan – 30 Nov 2020 (Thailand)

  1. COVID-19/Coronavirus 
  2. Enterprise architecture
  3. Cybersecurity/security 
  4. Data analytics/data management
  5. Digital transformation
  6. Cloud
  7. API/API management 
  8. RPA
  9. Cost optimization
  10. IT strategy

 

COVID-19 topped the list of terms that Gartner IT practice clients searched for in 2020, with more than 13,000 unique searches on the topic between 1 January and 30 November.

 

Searches for “remote work” and “Zoom” peaked in April, “cost optimization” searches peaked in May, while “return to work” was trending in June.

 

Top 10 topics searched for on gartner.com 1 Jan – 30 Nov 2020 (Worldwide)

  1. COVID-19/Coronavirus 
  2. Cybersecurity/security 
  3. Remote work/work from home
  4. Digital transformation
  5. Cloud
  6. RPA
  7. AI
  8. Data governance
  9. DevOps
  10. Cost optimization